What is your cancellation policy?

If the client (traveler) would like to make changes to a transfer that has already been confirmed by the transfer service provider, this can only be done via the booking engine if it is processed outside the cancellation fee period. Any changes made within the cancellation fee period must be done directly between the client and the transfer service provider. In the event that the transfer service provider cannot accept the changes, a cancellation fee will be charged. Transfers that have already been charged and paid for by credit card cannot be amended. They must be fully canceled and then rebooked.

In case of cancellation until 24 hours before the transfer pick-up, the cancellation is charge-free. At a later time, 100% cancellation fees apply.